Solutions
Solutions by Application
All Solutions by Application
Asset Management & Playout
Big Data Analytics
Direct-to-Consumer
IP for Broadcast Facilities (SDVN)
Live Production
Media Transport
Multiviewers
Remote & At Home Production
RF Solutions
Ultra HD & HDR Broadcast
Video Delivery Platform
AV Solutions
Solutions by Platform
All Solutions by Platform
MAGNUM
VUE
evertz.io & Ease Live
DreamCatcher™
DreamCatcher™ BRAVO
VistaLINK®
Studer®
SCORPION
Products
Solutions by Product Type
All Solutions by Product Type
Contribution & Distribution
Control & Monitoring: MAGNUM, VistaLINK® PRO, VUE
Smart Media Processing: SCORPION
Encoding, Transcoding & Multiplexing
FacilityLINK Fiber Transport
Infrastructure & Conversion
Timing & Synchronization
USB Media Recording
IP Solutions
Live Media Production
Asset Management & Playout
Multiviewers
RF
Routers
Router Control Panels
Downloads
Download Firmware
Download Software
Selection Guides & Support
RF Product Selection Guide
Fiber Optic Product Selection Guide
Product Information Tool
Discontinued Products
Tools
Modular Frame Layout Tools
View All Layout Tools
Bulk
500FR
350FR
570FR
S570FR
7800FR
7800FR-QT
7801FR
2400ODU-8-F75
2400ODU-8-B50
EMX3-FR
EMX6-FR
SCORPION-2
SCORPION-4
SCORPION-6
SCORPION-X18
Xenon
Other Tools
Optical Power Budget Calculator
About
About Evertz
Company Overview
Learn more about Evertz' customers, business and technology
Corporate Offices
Find out about Evertz' global locations
Careers
Join our award winning team!
News & Media
Social Media
Follow Evertz on Instagram, Twitter, and more
Press Center
Featured articles and recent news
Investor Relations
Learn more about Evertz and the TSX
Tradeshow Schedule
Join us around the world and online
Divisions
EvertzAV
: AV Infrastructure Division
Contact
Contact Us
Corporate Offices
Find a Sales Agent
International Partners
Investor Relations
Careers at Evertz
Inquiries / Contact Form
Support
Service & Support
Product Information Tool
RMA Status Check
Downloads
Secure Documents Login
Evertz FAQ
Discontinued Products
Education & Training
DreamCatcher™ Academy
MAGNUM School
VistaLINK® School
SDVN School
Support
Support
Evertz FAQ
RMA Status Check
Training
Product Information System
Downloads
Support
Bulletins & Updates
Spring4Shell Bulletin -
April 18, 2022
Spring4Shell Vulnerability Advisory
Log4j Bulletin -
December 16, 2021
Log4j Vulnerability Advisory
5600MSC / 5601MSC / 5700MSC -
October 21, 2021
GPSD Bug Advisory
5600MSC / 5601MSC / 5700MSC -
March 1, 2019
WNRO Notice
5601MSC -
November 15, 2016
5601MSC Firmware Advisory
5600MSC -
September 6, 2016
5600MSC Firmware Advisory
Support Links
Enterprise Support Portal
Secure Documents Login
Discontinued Product List
Evertz Support Offices
Select Area
Americas
Asia Pacific
Europe / UK
Middle East
Americas
Corporate HQ - Canada
5292 John Lucas Dr, Burlington, Ontario, Canada, L7L 5Z9
Customer Support
Hours:
8:30am - 6:00pm EST
Service Line:
+1 905-335-7570
Email:
Service@evertz.com
Emergency After Hours:
+1 905-407-7570
Washington D.C.
10621 Gateway Blvd, Suite 206 Manassas, VA 20110
Customer Support
Hours:
8:30am - 5:00pm EST
Service Line:
+1 703-330-8600
Email:
Service@evertz.com
Emergency After Hours:
+1 905-407-7570
New York City
Customer Support
Hours:
8:30am - 6:30pm EST
Service Line:
+1 905-335-7570
Email:
Service@evertz.com
Emergency After Hours:
+1 905-407-7570
Los Angeles
2020 N. Lincoln St., Burbank, CA 91504
Customer Support
Hours:
9:00am - 5:00pm PST
Service Line:
+1 818-558-3910
Email:
Service@evertz.com
Emergency After Hours:
+1 905-407-7570
Asia Pacific
India
Office No. 1003, The affairs, Sector-17 Palm Beach Road, Sanpada, Navi Mumbai 400705, India
Customer Support
Hours:
8:30am - 5:00pm IST
Service Line:
+91 11-4174-8889
Email:
Service@evertz.com
Emergency After Hours:
+1 905-335-7570
Hong Kong
Unit 1618, Tower One, Metroplaza, 223 Hing Fong Road, Kwai Fong, New Territories, Hong Kong
Customer Support
Hours:
9:00am - 6:00pm HKT
Service Line:
+852 2850-7892
Email:
Service@evertz.com
Emergency After Hours:
+1 905-335-7570
Australia & New Zealand
Customer Support
Hours:
9:00am - 5:00pm EST
Service Line:
+61 431-290-409
Email:
Service@evertz.com
Emergency After Hours:
+1 905-335-7570
Singapore
Oxley Bizhub 2, 62 Ubi Road 1, #07-14, Singapore 408734
Customer Support
Hours:
9:00am - 6:00pm SGT
Service Line:
+65 6255-7927
Email:
UKService@evertz.com
Emergency After Hours:
+44 (0)7714-102-629
Europe / UK
United Kingdom
260 Wharfedale Road, Winnersh Triangle, Reading RG41 5TP
Customer Support
Hours:
8:30am - 5:00pm GMT
Service Line:
+44 (0)118-921-6888
Email:
UKService@evertz.com
Emergency After Hours:
+44 (0)7714-102-629
Germany & Austria
EVERTZ @SpaceNet, Jospeh-Dollinger-Bogen 14, 80807 Munich
Customer Support
Hours:
9:00am - 6:00pm CET
Service Line:
+49 (0)89-2155-2388-2
Email:
UKService@evertz.com
Emergency After Hours:
+44 (0)7714-102-629
Southeast Europe
Customer Support
Hours:
8:30am - 5:00pm GMT
Service Line:
+44 (0)118-921-6888
Email:
UKService@evertz.com
Emergency After Hours:
+44 (0)7714-102-629
Middle East
Dubai (Evertz MEA FZ-LLC)
Office 17, Al Mamzar Center, Hor Al Anz, 79H3+XC, Dubai, UAE
Customer Support
Hours:
9:00am - 5:00pm GST
Service Line:
+971 4-258-8591
Email:
Service@evertz.com
Emergency After Hours:
+971 55-584-7093
+971 55-789-2635