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Support Support Support Evertz FAQ RMA Status Check Training Product Information System Downloads Support Bulletins & Updates CVE-2025-4009 Bulletin - June 3, 2025 CVE-2025-4009 Vulnerability Advisory Spring4Shell Bulletin - April 18, 2022 Spring4Shell Vulnerabili…
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Evertz End User License Agreement (EULA) …ces provided to Licensee by Licensor described in an applicable statement of work and/or contract and/or functional specification. "Support" means associated relevant support of Licensor Software that is supported by an Annual Software License ("Annual Lic…
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Evertz AODA Customer Service Policy …the public and other third parties. Support persons We are committed to welcoming people with disabilities who are accompanied by a support person. Any person with a disability who is accompanied by a support person will be allowed to enter Evertz' premise…
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MIO-BLADE-Z21 - Virtualized MIO Module …G/3G/HD signals. Supports 4K/UHD as single-link or quad-link SDI. MIO-APP-IPG-2022 ST2022 gateway application for MIO-BLADE-Z21 hardware. Supports up to 8 gateway paths with support for 4K/UHD/6G/3G/HD with ST2022-6/7 and ASI with 2022-1/2/7. Supports 4K/U…
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Evertz Global Hardware Warranty Policy …ptly following Evertz hardware return procedures. Hardware Return Procedures To obtain service under standard hardware warranty the customer must notify Evertz customer service team of the defect before the expiration of the warranty term. Evertz will exer…
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ev670-X30-HW-V2 - Virtualized Media Processing Platform …supported; requires evVIP-FK-4OUT license key to enable 2x UHD outputs.) evVIP-FK-1OUT License key to enable single output which support resolution up to 3480x2160 evVIP-FK-2OUT License key to enable two outputs which support resolution up to 3480x2160 evV…
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Enterprise Support Engineer …between customer service and other Evertz departments by partnering to resolve customer issues and communicating status/progress to customers.Aid in design changes and interface with Evertz Product Management team regarding new "feature requests".Support t…
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Client Support Manager …tailed records, and enhancing our customer service strategies.Job Duties:Act as Customer Account Manager for large and small Evertz CustomersManage Service Level Agreements and ensure all commitments are metObtain and organize all customer documentation an…
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Technical Support & Commissioning - Broadcast Video & Audio …manner.This will include:Visits customer's premises to commission equipment.Providing operational & service training.Assisting with customer acceptance testing.Provide direct phone and email-support for our customer base Basic Qualifications:An education i…
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Tier 2 Technical Support - evTOC …ssion-critical 24/7/365 environment, with potential for off-hours shifts and on-call dutiesProviding remote support to major Evertz customers across various time zonesSolving problems by replicating user workflows and identifying effective solutionsDocumen…
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